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Recycling Customer Service Information
1. What type of container must be used?
Use only the City furnished blue recycling containers.
2. How do I load my recycle container?
Your recyclables must fall freely from the container when it is dumped to avoid spilling material on the street. Please load containers as follows:
- The lid of the container must close completely.
- Place ONLY authorized recyclables in the blue recycling container. (Cardboard, newspaper, pasteboard with liners removed, magazines, #1 - #7 plastic containers, steel and aluminum cans.)
- Keep recyclables loose if possible. Place recyclables in the blue container.
- Crush all plastic containers flat before placing in the recycling container.
- Cardboard must be no larger than 2 feet long by 2 feet wide. Cut the cardboard to this size. Don't just fold it.
- ACE Recyclables List
3. How do I set my container out to be emptied?
- Both your garbage and blue recycling containers should be placed next to the curb by 6:30 a.m. on your scheduled collection day.
- Containers must be removed from the street by the end of your collection day unless the City crew is delayed in emptying them.
- All containers should be set at least three feet away from other containers and at least 5 feet away from parked vehicles and mailboxes.
- Avoid setting containers underneath low hanging tree branches.
4. How do I get additional carts or have repairs made on one of my carts?
- Call the Utility Billing at 801-569-5020.
- Call at least two working days before an additional container is needed. An additional service fee will be charged for each additional garbage container.
- Each container must be used a minimum of six months.
5. Where do I call to have any other questions answered?
Call 801-569-5730 between 8:00 a.m. and 5:00 p.m., Monday through Friday.
Link to the Salt Lake County Health Department the Trans Jordan Landfill or Salt Lake Valley Recycling Guide for more information.
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